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  • How much is the deposit and is it refundable?
    The reservation deposit is 25% of the estimated total for the meal, and it is 75% refundable 30+ days from the event. Deposits are non-refundable less than 30 days prior to the event. All reservations for major holidays and holiday weekends are also non-refundable. For Delivery meals, deposits are 75% refundable 10+ days prior to the delivery date.
  • How late can we make changes?
    All menus must be confirmed 10 days prior to the day of the event. Fees may be assessed as necessary for menu changes inside this timeframe. Additionally, we can USUALLY accommodate the addition of extra guests up to 12 hours prior to the meal, but no guests can be subtracted from the invoice within 7 days of the event as product has already been ordered and staff has been scheduled.
  • What is your hurricane policy?
    We STRONGLY recommend to all of our clients that you purchase travel insurance if you are visiting South Walton during hurricane season to protect all the expenses of your trip. That said, inside of a 7 day window prior to an event, we have already ordered necessary products, scheduled staff, and begun preparations for it. Given that, if a hurricane develops the week of your event that has a potential to impact our service area or your ability to travel here, we will be happy to reschedule your event for sometime in the future, but no deposit or payment refunds will be issued. Just let us know if you are changing your travel plans so we can plan accordingly.
  • What is your service area?
    Our service area spans from Laguna Beach in the East to Miramar Beach in the West, and includes all of the following communities: Laguna Beach | Inlet Beach | Rosemary Beach | Aly’s Beach | Seacrest Beach | Seagrove Beach | Seaside | Watercolor | Grayton Beach | Blue Mountain Beach | Santa Rosa Beach | Gulf Place | Dune Allen Beach | Topsail | Sandestin | Crystal Beach | Miramar Beach
  • How do deliveries work?
    All meal deliveries are made between 5pm and 7pm, based on our private chef schedule for the evening. You can contact us the morning of your delivery and we can give you a more precise delivery window. ​ We are happy to set everything up for everyone to eat upon arrival, or, if you like, we can also place all of the hot food in the oven on warm for your group to enjoy at a later time.
  • Can you accommodate guests with dietary restrictions?
    Of course! Just let us know what those allergies or dietary preferences are and we can create a menu to suit everyone. Our operating definitions of common terms: Dairy Free (DF) - does not eat any dairy (but does not exclude eggs) Gluten Free (GF) - does not consume any gluten (does not exclude all carbs) Pescatarian (P) - eats fish and shellfish, but not beef, pork, chicken, duck, etc. Vegetarian (V) - does not eat any animals (does not exclude animal byproducts) Vegan (V+) - does not eat anything made with or from any animal products Allergen Disclaimer: We are happy to make accommodations for any specified allergens or dietary preferences as we want to make sure each of our guests gets the perfect plate just for them. We are also vigilant about the prevention of cross-contamination. That said, we do use and work with peanuts, tree nuts, soy, dairy, eggs, wheat, fin fish, shellfish, and almost every other ingredient modern fine food requires in our catering facility, and we purchase ingredients from suppliers and purveyors who work with these ingredients in their facilities as well.
  • What is included in the price, and are there any extra charges?
    The quoted price includes all groceries and ingredients, chef and staffing fees, travel costs, setup/breakdown fees, and cleaning fees. Additional charges that will or may apply are gratuity (20%), sales tax (7%), and a non-cash adjustment fee (5%).
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