Frequently Asked Questions

For peak season (March-September) and holidays, we recommend booking 4-6 weeks in advance. For off-season dates, 2-3 weeks is usually sufficient. Last-minute bookings (within 7 days) are sometimes available — reach out and we'll do our best to accommodate you.

Booking is simple. Visit our website, browse our menus, and submit a booking request with your preferred date, guest count, and menu selection. We'll respond within 24 hours to confirm availability and finalize details. You can also call us directly.

We don't have any minimum guest counts, but we do have food and beverage spend minimums for all of our packages. Those are $1,500 for all private chef events and $850 for all delivery meals.

Absolutely. While our curated menus are designed to showcase the best of what we do, we're happy to accommodate preferences, swap dishes, or create a fully custom menu for your event. If you have specific requests, just let us know.

Yes, we require a deposit to secure your booking of 25% of the total, and that will be applied to the final invoice. Payment for private chef and delivery meals is due the day of the event, while payment is required further in advance for larger catered events. Your specific payment timeline will be included in your menu proposal.

Cancellations are 75% refundable 30+ days from the event. Deposits are non-refundable less than 30 days prior to the event. All reservations for major holidays and holiday weekends are also non-refundable. No cancellations can be made inside of 7 days prior to an event - the full amount for the experience will be charged.

For Delivery meals, deposits are 75% refundable 10+ days prior to the delivery date.

All menus must be confirmed 10 days prior to the day of the event. Fees may be assessed as necessary for menu changes inside this timeframe. Additionally, we can USUALLY accommodate the addition of extra guests up to 12 hours prior to the meal, but no guests can be subtracted from the invoice within 7 days of the event as product has already been ordered and staff has been scheduled.

We do send out emails 2 weeks prior as a friendly reminder to finalize all details prior to that 10 day cutoff.

We strongly recommend to all of our clients that you purchase travel insurance if you are visiting South Walton during hurricane season to protect all the expenses of your trip.

Inside of a 7 day window prior to an event, we have already ordered necessary products, scheduled staff, and begun preparations for it. If a hurricane develops the week of your event that has a potential to impact our service area or your ability to travel here, we will be happy to reschedule your event for sometime in the future, but no deposit or payment refunds will be issued.

Just let us know if you are changing your travel plans so we can plan accordingly.