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  • How much is the deposit and is it refundable?
    The reservation deposit is 30% of the estimated total for the meal, and it is 75% refundable 30+ days from the event. Deposits are non-refundable less than 30 days prior to the event. All reservations for major holidays and holiday weekends are also non-refundable.
  • How late can we make changes?
    All menus must be confirmed 7 days prior to the day of the event. Fees may be assessed as necessary for menu changes inside this timeframe. Additionally, we can USUALLY accommodate the addition of extra guests up to 12 hours prior to the meal, but no guests can be subtracted from the invoice within 5 days of the event as product has already been ordered and staff has been scheduled.
  • What do we need to do to prepare for the chefs' arrival?
    Please just make sure that all of the plates and silverware in the home are clean and ready for our use, that the dishwasher is empty, and that the kitchen is as tidy as possible so we have space to work our magic. If you’ll take care of that, we’ll take care of everything else!
  • How do I make a reservation?
    You can make a reservation online through the Epicurate platform (linked throughout our site), or you can just call or email us and we'll get everything set up for you.
  • What is your service area?
    Our service area spans from Laguna Beach in the East to Miramar Beach in the West, and includes all of the following communities: Laguna Beach | Inlet Beach | Rosemary Beach | Aly’s Beach | Seacrest Beach | Seagrove Beach | Seaside | Watercolor | Grayton Beach | Blue Mountain Beach | Santa Rosa Beach | Gulf Place | Dune Allen Beach | Topsail | Sandestin | Crystal Beach | Miramar Beach
  • How do deliveries work?
    All meal deliveries are made between 5pm and 7pm, based on our private chef schedule for the evening. You can contact us the morning of your delivery and we can give you a more precise delivery window. ​ We are happy to set everything up for everyone to eat upon arrival, or, if you like, we can also place all of the hot food in the oven on warm for your group to enjoy at a later time.
  • We have guests with allergies or dietary restrictions - can you accommodate?
    Of course! Just let us know what those allergies or dietary preferences are and we can create a menu to suit everyone. Also, you'll see that on our online booking platform we have common dietary notations for most of our menu items to help you in selecting the best menu for your group.
  • Do you offer wine pairings or prepare cocktails?
    We sure do. We have an option for wine pairings on our Private Chef Experience menu, which we will personally pair with your menu selections and source for you. In addition, if you would like us to put together a fun signature cocktail for your group, just let us know and we'll be happy to.
  • What is included in the price, and are there any extra charges?
    The quoted price includes all groceries and ingredients, chef and staffing fees, travel costs, setup/breakdown fees, and cleaning fees. Additional charges that will or may apply are gratuity (20%), sales tax (7%), and a non-cash adjustment fee (3%). Additionally, if your event requires rentals of any kind (plates, silverware, glassware, linens, etc.), those fees are also not included and will need to be handled through a separate vendor.
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